Refund policy
Due to the nature of the products being personal care goods, we cannot process returns. However, if you are unhappy with your Meliae Valley products, please contact us at meliae.valley.soaps@gmail.com and we will do our best to assure your satisfaction.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.